Privacy Policy

At Aco96 Casino, player trust isn’t just a buzzword — it’s the baseline. The moment someone signs up, they’re handing over more than an email address. They’re giving us responsibility. And we take that seriously. This Privacy Policy lays out what information Aco96 collects, how it’s used, and how it’s kept safe. It’s not legal mumbo jumbo — just the facts, in plain English.

Data Processing

This policy reflects Aco96’s full compliance with gambling and data protection regulations. Collecting and processing player data isn’t optional — it’s essential for things like account security, responsible gaming, and making sure no one's trying to launder money using a slot machine.

Aco96 Casino operates under a license issued in Curaçao and is managed by a company that follows international standards for data protection and fair gaming. Continued use of the site implies acceptance of this policy, including any future updates.

Collection of Information

Aco96 collects data when players sign up, log in, deposit, withdraw, or get in touch with support. Nothing dodgy — just the stuff needed to run a proper, functioning casino.

Here’s what might get collected:

1. Registration and Communication Data:
   Name, email, phone number, address, date of birth, and any documents uploaded for verification.
2. Transaction and Activity Data:
   Deposit and withdrawal logs, gameplay history, session duration, IP addresses, and device/browser info.
3. Compliance Docs:
   ID scans, utility bills, or other files requested for anti-money laundering (AML) or know-your-customer (KYC) checks.

If you contact support via email or chat, those conversations are stored too — mostly so we don’t have to ask you the same question twice.

Usage of Information

The data collected is used to:

• Process deposits, withdrawals, and bonuses;
• Verify identity and prevent fraud;
• Meet licensing and legal obligations (like AML rules);
• Improve the site’s usability and performance;
• Tailor bonuses and content to player preferences;
• Communicate updates or offers (only if consent is given);
• Keep the platform safe for everyone.

In short, nothing is collected without a reason. If it’s in the system, it’s because it’s needed.

Marketing Communications

No spam. No pressure. Aco96 only sends marketing emails or messages if players have opted in. You can opt out any time in your account settings or by hitting “unsubscribe” at the bottom of the email. The team won’t take it personally.

Disclosure of Information

Aco96 does not sell, rent, or trade player data. Ever. However, some sharing is necessary for the platform to function. Data may be shared with:

• Internal teams and group companies (for account and bonus management);
• Payment processors (to handle deposits and withdrawals);
• KYC/AML providers (to verify IDs or flagged transactions);
• Regulatory bodies, if required by law.

All third-party partners are bound by strict confidentiality agreements and data handling protocols.

Data Security and Retention

Data is protected using strong SSL encryption and stored on secure servers with limited access. The tech team runs regular audits and updates, keeping things tight.

By law, some data must be retained even after an account is closed — usually for five years, in line with AML rules. After that, it’s deleted or anonymised.

Cookies and Tracking

Like most websites, Aco96 uses cookies. They help with things like remembering login preferences, tracking bonus eligibility, and improving performance. Players can disable cookies in their browser settings, but parts of the site might stop working properly.

Your Rights and Contact Info

Players have the right to:

• Request a copy of the data held on them;
• Ask for corrections or updates;
• Request deletion (unless legally required to retain data);
• Object to the use of their data for marketing;
• Limit or restrict processing in some situations.

Any concerns, complaints, or requests can be sent to Aco96’s Data Protection Officer via the contact details provided on the site. And if things really go sideways, users also have the right to lodge a complaint with a data protection authority.